Refund policy

Refund Policy

30-Day Return Window

You may request a return within 30 days of delivery.

Product Condition

Items may be opened for reasonable inspection or trial. Returned items should be clean, complete, include all accessories, and be free from significant damage or excessive signs of use.

Items that are significantly damaged, incomplete, excessively used, or damaged through misuse may not qualify for a full refund. Eligibility will be reviewed based on the condition of the returned product.

Defective, Damaged, or Incorrect Items

For defective, damaged, or incorrect items, contact us for assistance. We cover return shipping for eligible returns in these cases.

Other Eligible Returns

For other eligible returns, the customer is responsible for return shipping.

How to Start a Return

Contact us before returning any item. We will provide the correct return address and return instructions.

Do not send a return without contacting us first.

Refund Method and Timing

Approved refunds are issued to the original payment method.

Most refunds are reflected within 5–10 business days after approval, depending on your bank or payment provider.

Order Cancellation

Orders may be canceled before they enter warehouse processing or shipping.

Once processing or shipping has started, cancellation is no longer guaranteed and the applicable return process will apply.

Contact

ssndoppler@outlook.com