Shipping policy

Shipping Policy

U.S. Shipping

Orders ship from our U.S. warehouse. We currently ship to the contiguous United States and offer free standard shipping.

Estimated Delivery

Estimated delivery is 3–5 days.

Order Processing

Orders placed before 3:00 PM ET on business days are processed the same business day. Orders placed after 3:00 PM ET, on weekends, or on holidays are processed the next business day.

Lost Packages

If the carrier confirms that a package is lost, please contact us. We can arrange a replacement or refund as appropriate.

Delivered but Not Received

If tracking shows that your package has been delivered but you cannot locate it, contact us so we can review the tracking information and help determine the next steps.

Damaged Packages

If your order arrives damaged, contact us with your order information and details so we can help.

Address Changes

Contact us as soon as possible if you need to change your shipping address. If the order has not entered warehouse processing, we may be able to update it. Address changes cannot be guaranteed once processing or shipping has started.

Order Cancellations

Orders may be canceled before they enter warehouse processing or shipping. Once processing or shipping has started, the order can no longer be canceled and the applicable return process will apply.

Contact

ssndoppler@outlook.com