Shipping policy

Last updated: November 8, 2026

This policy explains shipping for orders placed at Isupbaby.

Shipping Destinations and Costs

We ship from our U.S. warehouse to the 48 contiguous U.S. states. Standard shipping is free, with no minimum order value.

We do not currently ship to Alaska, Hawaii, Washington, D.C., U.S. territories, or military APO/FPO/DPO addresses. We do not offer international shipping.

Order Processing and Delivery Estimates

Order processing takes 1–2 business days, Monday–Friday, excluding holidays. Orders placed on weekends or holidays begin processing on the next business day.

After processing, standard transit time is estimated at 3–5 business days. Total estimated delivery is 4–7 business days, excluding weekends and holidays. Order cutoff times may add an additional business day. These are estimates, not guaranteed delivery dates.

If a delivery estimate is displayed at checkout, please review it before placing your order. Carrier delays, severe weather, holidays, and other disruptions may affect delivery. If we cannot meet the stated shipping timeframe, we will contact you with an updated estimate and any cancellation or refund options required by applicable law.

Order Tracking

Once your order ships, we will email your shipping confirmation and tracking information when available. Tracking may take time to update after the carrier receives the package.

Address Corrections, Changes and Cancellations

Check your delivery address before placing an order. To request a correction, change, or cancellation, email ssndoppler@outlook.com as soon as possible, preferably within one hour of placing the order. Changes or cancellations may be possible before shipment, but cannot be guaranteed once fulfillment has begun. Once an order is in transit, please contact us for assistance and return options.

Approved cancellation refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

Lost, Damaged, or Delayed Orders

If your order is lost, damaged, or delayed, contact us with your order number and relevant details. We will investigate with the carrier and help resolve the issue, including replacement or refund options where applicable. Please report damaged or incorrect items promptly so we can assist you.

Questions

Email ssndoppler@outlook.com or visit our Contact page. For returns and refunds, see our Refund Policy.